
Kindly visit on ICCA Online – http://www.iccaonline.com
BRIEF INTERNATIONAL CALL CENTER ASSISSTANCE ONLINE_
It is a user friendly site, by applying ICCA services you can add great value to your customer relationship which helps call center, BPO, KPO & Outsourcing industry to gain competitive edge in industry.
Features of ICCAonline.com
¨ Forum: Call center discussion forums, this forum supports attachments, heavy files or outsourcing or any other projects can be uploaded along with the forums. You can also add your personal image, which would help to identify your topics easily. ICCAonlin
e call center forums are very user friendly, have a great look which helps visitors to read the topics easily. One can also search forum as per its own interest on the basis of different topic criteria
.
¨ Web solution: Get complete solution for web (Website design, Web hosting, web portal, Domain registration).You will find different affordable and attractive packages..
¨ Currency convention: Find currency symbols and their abbreviations of all countries.
¨ Sip Error code: Details of Sip codes, which will help to rectify the problems related to VoIP.
¨ Consultancy: Blue Sun Info provides full a-z service to improve your existing telemarketing centers performance including; telemarketing training modules, to increase both management and employee productivity.
¨ Vastu Tips: ICCAonline provides you with vastu tips which would help you to improve your business in call center.
¨ Sunsign personality: Know personality of your boss, employee or your Colleague based on his/her zodiac sign.
¨ Bank Holidays: Get list of Bank Holidays of all countries which are important for call center industry.
¨ VoIP minutes: We offer voip minutes with PDD of 3~4 sec ASR of 70%. Currently we support SIP and H.323 protocols, and codec G711u, G729, GSM and G723.
¨ Outsourcing: Blue Sun Info globally provides offshore contact center, and BPO services. Blue Sun Info is in the area of managing & delivering call centric and BPO services for 2003
¨ Agents name: Get Pseudo names for your agents in your call center or BPO.
¨ Free Online Space (ftp): Members can add attachments up to 500 mb after registering on iccaonline.com site. Members can use the space as a secured backup utility.
You can register in ICCA Online by using following link http://www.iccaonline.com/new_user.aspx
Thanks & Regards
Blue Sun Info Team
www.bluesuninfo.com
